Ordering & delivery
When will it arrive?
Orders ship within 1–5 business days, and most arrive in 8–14 business days, including processing. You’ll get a tracking link by email when your order ships. Ordering between Sep 25 and Oct 8? Please allow a few extra days, because our overseas supplier is closed for national holidays.
Do you charge for shipping?
No. Shipping is free on every US order.
Where does it ship from?
From our supplier’s warehouse overseas, which is why delivery takes 8–14 business days.
Ordering for Christmas?
We recommend ordering by December 1, because holiday shipping can be slower.
Do you ship outside the US?
Not yet. We currently ship to US addresses only.
Can I send it straight to my daughter?
Yes. Enter her address at checkout. It arrives in its gift box, and we’ll ask our supplier to leave out any prices or invoices.
The necklace & card
What’s in the box?
A silver-tone love-knot necklace with a clear faceted stone, a printed “To My Daughter” card signed “Love, Dad”, and a gift box. The necklace arrives set on the card inside the box.
Is the card from Mom or Dad?
From Dad. The card is signed “Love, Dad”. We don’t have a “Love, Mom” version yet.
What is it made of?
It’s silver-tone fashion jewelry with a clear faceted stone. Our supplier doesn’t specify the exact metal or stone, so we won’t guess. It isn’t sterling silver, white gold or a diamond, and we don’t claim it’s hypoallergenic or nickel-free.
Will it tarnish?
The finish can wear with daily use. Take it off to shower or swim, and keep it in its box when she’s not wearing it.
Can I write my own message?
Not yet. Every necklace comes with the printed card shown in the photos, signed “Love, Dad”.
What if I order 2 gift sets?
You’ll get two complete sets, each with its own necklace, card and box.
Our damage & loss guarantee
What if it arrives damaged or defective?
Email us within 30 days of delivery with your order number and a photo. We’ll send a replacement or give you a full refund, whichever you prefer. You don’t need to send anything back.
What if it never arrives?
If your order hasn’t arrived 30 days after you placed it, email us and we’ll send a new one or refund you.
Cancellations & returns
Can I cancel my order?
Yes. Email us before your order ships and we’ll cancel it for a full refund.
Can I return it if I change my mind?
Because we ship from overseas, we can’t accept change-of-mind returns once an order has shipped. Damaged, defective and lost orders are covered by our guarantee above.
Still have a question?
Visit our contact page. We aim to reply within 1–2 business days.